FREQUENTLY ASKED QUESTIONS

Are you asking yourself what crowdfunding really is? Do you have questions? This is a great place to start for answers!

person sitting and thinking with questions about crowdfunding

Crowdfunding is the practice of sourcing small contributions from a large number of people to provide funding for a particular project or campaign, usually via the Internet. Learn more about TLC Crowdfunding here.

A community-based crowdfunding platform is designed to maximize the connections you make within your hometown. Our platform offers features designed for local communities such as in-kind contributions, matching contributions, sponsored rewards and local mentoring and support.

Individuals or groups create fundraising campaigns with a specific funding goal and timeline to fund a project. Supporters can contribute to the campaign financially and are encouraged to share the campaign with their own community and social network.

Anyone! Contributions to any project’s fundraising campaign can be made by any individual or organization inside or outside the U.S.

Browse campaigns and find one (or more!) that you would like to contribute to.  Enter a dollar amount and then click “Back Campaign.” You will be asked for your contact and credit card information.

You can also contribute by telling your friends and family about a campaign and spreading the word across your social networks.

All major credit cards (Visa, MasterCard, American Express, Discover) can be used online. Campaigns can also raise money off-line through events in their community.

No, all donations are accepted regardless of amount.

Immediately. The transaction on your bank statement will be from the campaign owner.

It is recommended that you consult with your tax professional to answer this question.

No, our crowdfunding processor does not store any payment or credit card information.

Yes, your name (not an amount) will be displayed unless you choose “Keep my pledge anonymous.”

Funds are transferred to the campaign creator once a contribution is processed. The campaign teams can access these funds through a special account set up when they create the campaign.

Campaigns will receive their funds immediately after the backer completes the checkout process.

All of your contribution goes to the crowdfunding campaign team  indicated. 

Campaign teams are charged the following credit card processing fees: 2.9% + $0.30 per transaction is assessed by the credit card company at the time of donation.

The crowdfunding platform also charges an administrative fee of 5%, which is an industry average.  The fee is used to pay costs associated with hosting, administering and promoting the platform and for providing direct assistance to campaign creators.

Yes!  You can share the campaign’s URL directly on social media or use the share buttons on the campaign page.

Your contribution will go only to the campaign(s) you have designated. Each campaign has a separate account.

You can check back on the campaign page to watch their fundraising progress. You can also sign up for campaing updates or follow the campaign’s social media pages for updates.

Each campaign team has identified a set of baseline tasks and goals in addition to a set of “stretch goals.” Should a campaign be fortunate enough to exceed its funding goal, the additional funds will be utilized to help the team reach the campaign stretch goals.

No. We believe that campaigns should keep the funds they raised, even if the total funding goal may not have been reached. We expect each campaign team to make some progress in achieving their goals even if they are not fully funded. Campaigns are required to report to their supporters on the exact use of funds received.

Yes, you can indicate when completing the checkout process that you would like to remain anonymous. Simply check the box next to “Keep my pledge anonymous.”